Return & Refund Policy – VibeCare

We want you to feel confident when shopping with us. If you're not completely satisfied, we’re here to help.

Return Period

You may return your item within 30 days of receiving your order.

Return Conditions

To be eligible for a return:

• The item must be unused and in the same condition as received
• The item must be returned in its original packaging

Return Shipping

We offer free return shipping, making your purchase completely risk-free.

Refunds

Once your return is received and inspected:

• Refunds are processed within 5 business days
• Refunds are issued to your original payment method

Please note that your bank or payment provider may take additional time to complete the transaction.

Non-Eligible Returns

Returns may not be accepted if:

• The item has been used or damaged after delivery
• The original packaging is missing
• The return request is made after the 30-day period